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What is the Attendant Fee?

Q? WHAT IS THE ATTENDANT FEE?

A. The attendant fee is the extra fee associated with assisting a client beyond just transporting them to and from their destination and getting them situated.  This fee is $20.00/hour, with the fee rounding up to the nearest 15 minutes.

For example, if someone needs to run into the grocery store and spends 10 minutes having the driver help him or her pick some things up, then only $5.00 is added to the bill because it rounds up to the 15 minute charge.

In order to give fair time to as many customers as possible, a maximum of 2.5 hours is allotted for each customer per day. This does not include driving time to and from the first destination and final return trip.  The timer will continue throughout any other stops.

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